Armed Forces Community Project – Project Worker

Purpose of the role
Armed Forces Families first is a dedicated mental health and wellbeing support programme for the Armed Forces community (including service personnel, veterans and those wounded, injured or traumatised). Offering tailored resources, group support, and practical strategies, it empowers individuals and families to navigate challenges, strengthen relationships, and foster recovery within the community.
Duties and responsibilities
Main tasks of job:
- Provide a tailored support service for the Armed Forces community project
- Co- deliver a bespoke 6-week programme in group settings.
- To provide social connections and enhance engagement:
- Delivery of six peer groups which support Veteran Wellbeing to provide opportunities for mutual support and connection.
- Proactively engage in outreach activities to connect with members of the Armed Forces community, including attending community events, visiting local hubs, and collaborating with relevant organisations to raise awareness of the project and its services.
- Organising events, workshops and activities with partners who also support members of the armed forces to promote family cohesion and engagement.
- Create sessions to engage clients in activities which promote physical and mental wellbeing
- Foster bonding among group members to create a supportive network
- Encourage positive connections and prevent the need for further mental health interventions.
- Representing the service at professional and community events to promote, raise awareness and increase participation.
- Volunteering Support: Encourage the Armed Forces community to participate in our Peer Volunteer programme, offering a pathway to meaningful engagement, community integration increasing resilience and opportunities to participate within their communities.
- Managing your caseload, including responding to enquiries via email and telephone, and escalating complex matters to the line manager.
- Work independently within community settings as well as part of the Mind – Havering, Barking & Dagenham team, recruiting and supporting volunteers to facilitate peer support.
- Promote equality of opportunity and value diversity.
- Develop professional relationships with key stakeholders
- Carrying out any other duties necessary to ensure the successful delivery of the project.
- Create sessions to engage clients in activities which promote physical and mental wellbeing
- Create sessions to enable peer relationships to develop
Requirements in relation to the organisation:
- Attend regular 1-1 meetings with the Project Lead and complete delegated action points
- To provide cover on an occasional basis for absent colleagues, and have input in supporting the Lead when organising inductions and sessions as required.
- To participate in regular support and supervision sessions.
- To operate agreed health and safety and security procedures.
- To share responsibility for security of office premises.
- To attend appropriate training courses, and participate in skill sharing sessions within the team.
- Undertake training as required for the post and keep up to date with developments
In relation to other agencies
- To represent the organisation at relevant multi-agency meetings and inter-agency forums if required.
- To liaise with voluntary and statutory agencies to develop good working relationships and promote partnership strategies where appropriate.
- To be aware of legislation and national policies as they affect clients, particularly in the areas of physical health, mental health, substance use and community care.
- To take a lead or supporting role in specific initiatives as required
In relation to administration
- To ensure all interventions are recorded on Views database for monitoring and reporting purposes in a timely manner
- To keep records in order that the organisation can monitor and assess its efficiency and effectiveness
- To further the aims of Mind in Havering, Barking and Dagenham and its activities by working within all agreed policies and procedures
- Comply with Health and Safety regulations
- Comply with Mind’s equal opportunities policy
- Undertake any such other duties that are agreed between post holder and Service Manager
Flexibility & cross-project working
As a not-for-profit charity reliant on external funding, our projects and services evolve in response to the changing needs of the communities we serve. As such, all project staff are expected to demonstrate flexibility in their role, including a willingness to work across different projects where needed.
Project workers should have, or be open to developing, transferable skills that allow them to contribute effectively across multiple areas of the organisation. This may include supporting different teams, adapting to new funding priorities, or working with different service user groups. Where necessary, staff may be reassigned to different projects to ensure we continue to deliver the best possible support to those who need it. This collaborative and adaptable approach is key to sustaining our work and making a lasting impact.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
The post holder may also undertake other reasonable duties commensurate with the post holders grade and capabilities as defined by the CEO
- Hours 21 hours per week (some in the evening and weekend )
- Salary £17,254 per annum
- Contract 12 Months
- Annual leave per annum 25 days’ pro rata. After 5 years of service you will be entitled to an additional week of annual leave (subject to a maximum of 30 days)
- Level of DBS check Enhanced
- Reporting to Project Lead
- Location Harrow Lodge House Office (Havering) & Community venues (Havering, Barking and Dagenham)
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Benefits
- Eye care vouchers
- Flexible working
- Half day close on Christmas Eve and NYE
- Reflective practice
- Salary saving scheme