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Terms and Conditions

Please be mindful of potential changes that we may have to put in place regarding social distancing guidelines at the time of the event to comply with any necessary government guidance.

All ticket sales are final and non-refundable unless the festival is cancelled by the Organiser.

All acts and other information is correct and confirmed at the time of your booking.  The Organiser cannot be held responsible if any artists cancel their performance for any reason. 

We reserve the right to change the programme without notice.

Each ticket holder irrevocably and unconditionally consents to the collection, use and insertion into a database on the Essex Tribute/Family Fests behalf of personal information provided by the ticket purchaser and any other ticket holder, including for administration, communication, enforcement and access control purposes, in accordance with our privacy policy.

Tickets are only valid for the event that you have booked….i.e. a ticket for the ESSEX TRIBUTE FEST only entitles you entry to that event, not the ESSEX FAMILY FEST, and vice versa.

Photographs or any other recordings of sound or images taken by a ticket holder within the festival venue may be used for personal, private, non-commercial and non-promotional purposes only.  Each ticket holder acknowledges that he/she is likely to be recorded and the resulting content publicly disseminated across a range of media.

No outside alcohol is permitted onsite.

Essex Tribute/Family Fests operates a ‘Challenge 25’ policy for alcohol sales. If you look 25 or younger, you will not be served alcohol unless you can prove you are 18 or older by presenting ID.

You may be searched at the entrance. Any items which the organisers consider may be used in an illegal or offensive manner shall be confiscated. Persons suspected of carrying out illegal and/or offensive activities onsite may be searched. Anyone resisting confiscation of disallowed items or disregarding these conditions will face eviction from the site.

Fireworks, Chinese/flying lanterns, flares, and drones are not permitted.   The burning of plastics is not allowed.

To protect your own safety and those of other guests, please act responsibly.

Ticket holder voluntarily assumes all risk and danger of personal injury and responsibility for property loss, destruction or theft and all hazards arising from or relating in any way to the event for which this ticket is issued whether occurring prior to, during or after the event, and releases the ticket issuer/the event producer (Havering Mind) from all liability thereafter with the exception of negligent acts by the organisers (Havering Mind)

Medical treatment at the events will be provided by an external agency who are a separate legal entity. Havering Mind (the organiser) accepts no liability for any injury, claim or damages resulting from any medical treatment on site.

Smoking and vaping is not permitted in enclosed public areas.

Essex Tribute/Family Fest does not offer refunds in the event of lost or stolen tickets or personal items or car theft.

Please use the litter bins and recycling points provided.

Please also remember that this is a family orientated event. We will take a zero tolerance approach to bad behaviour. There will be onsite security and local police present. Havering Mind intends to make every visit a safe and pleasurable one for all our guests.

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