KeepSafe Connections Across North East London

KeepSafe Connections are Able, Approachable, and Available to help with suicide. They know how to do suicide first aid (trained in suicide intervention). Different kinds of helpers in your community may have this training but some may not. It is best to check before adding them to this list.

Emergency 999

If you are concerned that harm to yourself or others is occurring or about to occur call the police and ambulance services

Tel: 999

Explain your concerns in as much detail as possible to allow the call handler to provide the most appropriate response.

Non-emergency police Contact Tel: 101

NHS 111

Confidential emotional support 24 hours 7 days a week

Tel:116 123

Out of hours General Practitioners (GP)

Out of hours GP service
Tower Hamlets: 0300 033 5000
Havering: 02037701888
Hackney: 02081850545
City of London: 02081850545
Waltham Forest: 02085193999
Redbridge: 02037701888
Barking and Dagenham: NHS 111
Newham: 0207 511 888

Mental health Crisis support

Tower Hamlets: 020 8121 5499 / 020 8121 5487 (ELFT)/020 7771 5807 (24 hours)
Havering: 03005551000
Hackney: 02084328020
City of London: 02084328020
Waltham Forest: 030055510000
Redbridge: 03005551249
Barking and Dagenham: 03005551000
Newham: 020 7771 5888

Emergency Duty Service/team

Tower Hamlets: 0207 364 4079
Havering: 01708433999
Hackney: 02085108980/898
City of London: 02083562300
Waltham Forest:03005551000
Redbridge: 03005551249
Barking and Dagenham:03005551201

Emergency Duty Service/team

Tower Hamlets: 0207 364 4079
Havering: 01708433999
Hackney: 02085108980/898
City of London: 02083562300
Waltham Forest:03005551000
Redbridge: 03005551249
Barking and Dagenham:03005551201


Prevention of young suicide, for under 35s
A national confidential support service for any young people (under 35) at risk of suicide, or anyone worried about a young person at risk of suicide.
10am-10pm Monday-Friday, Weekends 2pm-10pm, and Bank Holidays 2pm-5pm.
Tel: 0800 068 41 41
Email: [email protected]
SMS: 07786 209697

Calls and texts are free from all providers and do not appear on bills

CALM Helpline

Confidential emotional support for men
Confidential, anonymous and free support, information and signposting to men anywhere in the UK through their helpline.
Monday-Friday from 1pm-11pm every day, calls free from landlines and most mobiles.
Tel: 0800 58 58 58, Webchat (5pm – midnight),

Maytree Sanctuary


One-off short stay in a safe place
Maytree Sanctuary – a one-off short stay in a safe place for people in a suicidal crisis.

SANE Mental Health Helpline


SANE’s helpline is a national, 7 days a week, out-of-hours (6-11pm) telephone helpline for anyone coping with mental illness, including concerned relatives or friends.
Tel: 0845 767 8000



Help and advice about a wide range of issues

Anyone under 19 in the UK
Childline is free, confidential and available any time, day or night.

Phone, by email or through 1-2-1 counsellor chat.
Tel: 0800 1111

LGBT+ Helpline

Confidential support from LGBT+ Volunteers

10am-10pm every day

Tel: 0300 330 0630


Petes Dragons

Comfort after a suicide

A range of bereavement support to anyone affected by suicide

Tel: 01395 277 780


Student support/Nightline

Tel: 0207 631 0101/ 07717 989 900

Rape Crisis and Sexual Abuse Services.

East London Rape Crisis Service
020 7683 1210

Tower Hamlets: The Haven Whitechapel 020 7247 4787

Hackney: 0208683311/08088029999

Waltham Forest: 08088029999

Redbridge:  Self-referrals are strongly accepted

Self – Help
(as recommended by participants)


The Chimp Paradox by Dr Steve Peters: The Mind Management Programme to Help You Achieve Success, Confidence and Happiness.

In the Realm of Hungary Ghosts by Gabor Mate: Gabor Maté looks at the epidemic of addictions in our society, tells us why we are so prone to them and what is needed to liberate ourselves from their hold on our emotions and behaviours.


What3Words: Three words for a faster emergency response. To find you more easily in an emergency.

Safe Connections


Safe Connections are being provided by a range of partners working collaboratively across north east London, including: Mind, Res Consortium, North East London Training Hub, East London Foundation Trust, North East London Foundation Trust, and NEL CCG.

  1. Safe Connections App: providing a safe, quick and efficient way for local residents to access vital support information.
  2. Community hub: supporting local people who are experiencing suicidal thoughts to access the right service at the right time.
  3. Community protectors: training local residents to support their communities and offer near-by support for people feeling suicidal.
  4. Bereavement: offering specialist support for those bereaved following a suicide. For more info, contact [email protected] or 0208 525 2337. Make an online referral via the Grief in Pieces Referral Form
  5. Training for professionals: delivering a tailored programme for health and care professionals to help them provide timely suicide interventions

Please visit for more information.


Tower Hamlets and Newham and Redbridge:
Mind in Tower Hamlets, Newham and Redbridge are celebrating 30 years of supporting mental health and wellbeing within our community.  We deliver high quality mental health and emotional support, talking therapies, advocacy and employment support. 

Contact Number: 020 7510 1081  

Email: [email protected]

SHOUT 85258


Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Anyone of any age, who is a resident in the UK, can text the service for support.

StayAlive APP

The Stay Alive app is a pocket suicide prevention resource for the UK, packed full of useful information to help you stay safe. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

In addition to the resources, the app includes a safety plan, customisable reasons for living, and a life box where you can store photos that are important to you.